I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Your order will be ship to you within 48 hours.
HOW LONG IS THE SHIPPING TIME?
Shipping time to anywhere in the USA is 3-8 working days days. However, our 99% order deliver within 5 days.
WHAT IS THE SHIPPING COST?
Shipping is FREE on all orders.
WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. (Normally within 2 days) You can track your order in our ORDER TRACKING page.
CAN I CANCEL MY ORDER?
You are able to cancel your order! We can accept cancellations within 12 hours of an order being placed. After 2 hours the order is processed to our shipping company. All you need to do is send us an email with the subject line "CANCEL".
We charge 20% cancellation fee for all products if customer want to cancel order.
MY ITEM ARRIVED DAMAGED
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please CONTACT US with:- Your order number.- A picture of the damaged product.Once received, we'll be happy to send out another free of charge.REFUNDS & RETURNSWhat if I don't like the product and want a refund?Trailicanais always sure for it's product qulaity. However, if you are not satisfied with our product, we will happily accept the return. For more information, Please visit our Refund and Return page.